Innovation

Today I started an internal competition to find innovative tools to increase our effectiveness and efficiency. It will be interesting to see how well the various employee teams react. I laid out the problem, a set of basic requirements, and the reward.

So far I have had responses from Sales and our Network Operations Center (NOC). The responses range from basic links to a program and to detailed thought on how to better use various tools. It's a good start. More important than the tools that everyone brings to the table, I really want people to think about how to improve their jobs. Too often people get used to the way things used to be. The current processes and procedures were put in place because someone identified need. Everyone that followed, did just that. They followed. I want the leaders to step out of the crowd, think on their own, and find the right solutions. We'll see what happens in the next few days. I'll try to keep you updated on our progress.

Wayne